Our Commitment to Responsible Play
okyk believes gaming should be a source of enjoyment — not stress. Our safe gaming tools and guidelines are here to help you stay within your limits and keep things fun.
What Is Responsible Gaming?
Responsible gaming means enjoying games as entertainment — not as a livelihood or source of income. At okyk, we want every player to stay in full control of their time and money.
Gaming becomes a problem when it starts to affect your daily life, relationships, or financial situation. If you feel the urge to play is getting out of control, you should take action right away.
At okyk, we provide a set of simple but effective tools to help you maintain healthy, balanced gaming habits. Our support team is ready to be there for you seven days a week, twenty-four hours a day.
- See gaming as entertainment only, not a way to earn money
- Never bet more than your set budget
- Do not use gaming to solve problems or relieve stress
- Avoid chasing losses by placing larger bets to recover lost money
- Take regular breaks and set time limits
- Prioritise spending time with family and friends
okyk's Safe Gaming Tools
okyk provides a number of practical features to keep your gaming experience safe and enjoyable.
Set a Deposit Limit
You can set a maximum daily, weekly, or monthly deposit amount. Once this limit is in place, you will not be able to deposit more than that amount into your account. Requests to increase a limit take 7 days to take effect, but lowering a limit takes effect immediately. This tool is the most effective way to keep your budget under control.
Take a Time-Out
If you want to take a short break, the time-out feature lets you temporarily suspend your account for anywhere from 24 hours up to six weeks. During this period, you will not be able to play games or make deposits. Once the break period ends, your account will reactivate automatically.
Permanent Self-Exclusion
If you feel that gaming is becoming a problem for you, you can apply for self-exclusion. Activating this will close your account on a long-term or permanent basis and will prevent new accounts from being opened on the site. This is a serious step — please contact the support team if it applies to you.
Set a Loss Limit
Set a maximum amount you are willing to lose within a given period before you start playing. Once you reach this limit, okyk will automatically stop further betting for that period. This is a smart way to keep your financial losses under control and is a cornerstone of responsible gaming.
Session Time Alerts
When session reminders are turned on, okyk will notify you at set intervals showing how long you have been playing and the total amount transacted in the session. With this information, you can make an informed decision — whether to keep playing or take a break.
24/7 Help & Advice
If you have any concerns about gaming, okyk's support team is with you seven days a week, twenty-four hours a day. Reach us via live chat or by email at [email protected]. Assistance is available in both Bengali and English.
Recognise the Warning Signs
Be alert if you notice any of these signs in yourself or someone you know.
- Repeatedly feeling the urge to bet more to recover lost money
- Trying to stop gaming but finding you cannot
- Lying to family or friends about your gaming
- Playing to escape stress or loneliness
- Spending money needed for everyday living on gaming
- Feeling restless or irritable when you cannot play
- Losing focus at work or in your studies
- Gaming with borrowed money or by taking on debt
The Self-Exclusion Process
Temporarily or permanently close your account in just a few steps.
Contact Support
Chat with us via live chat or email [email protected] and request a self-exclusion or time-out. Your identity will be verified.
Choose a Duration
Select a temporary time-out (24 hours to 6 weeks) or a long-term self-exclusion — whichever suits your needs.
Receive Confirmation
Once your request is processed, a confirmation will be sent to you by email. All gaming activity on the account will be fully suspended from that point.
Get Support If You Need It
If you need professional advice during your break, the support team can direct you to the right resources.
Budget Control & Transaction Limits
Deposit Limit
The minimum deposit at okyk is ৳200. It is not possible to deposit less than this amount. This limit is primarily in place to help players on smaller budgets avoid overspending. You can also set an even lower personal limit if you wish.
Withdrawal Limit
The minimum withdrawal amount is ৳800. Winnings typically arrive in your bKash, Nagad, Rocket, or bank account within 15 minutes to 2 hours. Withdrawing promptly after a win is a good habit.
Tip: Decide on a fixed budget before each gaming session and stop when it runs out — whether you are winning or losing. This simple habit helps protect your financial wellbeing.
Protecting Minors
okyk strictly prohibits anyone under the age of 21 from participating on the site. Age is verified at the time of account registration. However, adults in the household can also take the following steps —
- Enable parental controls on your devices
- Never type your okyk password in front of children or minors
- Keep your account logged out on shared devices
- If you have any suspicion, change your password immediately and notify support
Family Safety
Keep your login details secure from children.
We Are Here for You When You Need Us
For any gaming-related concerns, okyk support is available seven days a week, twenty-four hours a day. Play with joy, and play responsibly.